SMS Privacy Policy

Effective Date: April 3, 2026

1. Introduction

Welcome to EPICMINDS SERVICES LLP (https://epicmindsit.com). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy is in accordance with the Information Technology Act, 2000 and applicable rules in India.

2. Information We Collect

Name
Phone number
Email address
Support queries and communication details
Consent records (SMS opt-in, timestamp)
Technical data such as IP address and browser type (optional)

3. How We Use Your Information

Provide customer support services
Respond to your queries
Send informational SMS messages related to your request
Improve our services and user experience

We do not send promotional SMS without explicit consent.

4. SMS Communication

If you opt in, we may send SMS messages related to your support requests such as help guides, FAQs, and updates.

Message frequency varies
Standard SMS charges may apply
You can opt out anytime by replying STOP

5. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes.

Data may be shared with trusted service providers (such as SMS providers) strictly for operational purposes.

6. Data Security

We implement reasonable security practices to protect your information as per Indian IT laws.

7. User Rights

You may request access, correction, or deletion of your personal data by contacting us.

8. Contact Information

EPICMINDS SERVICES LLP
Website: https://epicmindsit.com
Email: support@epicmindsit.com

This policy complies with applicable Indian laws including the IT Act, 2000 and related rules.